What our Customers say...

Testimonials

Had a water emergency in the evening and SERVPRO was on site in less than 3 hours to come to our rescue! The team members were knowledgeable, efficient, and courteous. They came to check on the status of everything almost every day until everything was dried out. Shout out to Tony, Luis, and Charlie for helping us minimize damage to our floors and ceiling!

Tony and Louis were very helpful, kind, and professional. They did an excellent job.

Ramon and Frank were very professional and efficient! Answered all my questions and put any stress I had at ease! Would work with their team again!!!

I am thrilled with the service I received. I didn’t have high hopes for getting service on a Friday afternoon when my washing machine broke and flooded my home, but Raymond and Luis showed up fast and got the job done. They were courteous, communicative, and incredibly thorough. They stayed late on a Friday evening to make sure the job was done right. They truly went above and beyond for me. I would hire them again any time. In the midst of a homeowner’s nightmare, they were the sole bright spot. They swiftly assessed the situation and mitigated the water damage. Their attention to detail and thorough cleanup afterward exceeded my expectations. I highly recommend their services for anyone needing prompt and reliable emergency home service.

Fast and reliable. Great customer service. Tony and DJ did a great job would highly recommend

Polite crew that was always on time and great at explaining their processes. DJ, Roman, and Charles were all professional and helpful.

Ramon carrera has been here at our home every day doing an amazing job. We had a major flood and he (& other wonderful people) have been working quickly and diligently and explaining everything as they go. Every day he explained the plan & at the end of the day, explained what was completed and we walked around as he showed me. We have been beyond pleased with your company and Ramon. This was a horrible thing that happened but y’all made it a better. Thank you!

Raymond and Louis came quickly on the scene and were VERY professional and friendly! As well as knowledgeable on all the questions I had. Their calm demeanor was very welcoming in a chaotic situation! They are Keepers in my book! 

Everyone was great!

Great job!

Excellent service! Terry and Paul made sure everything was done correctly. They were patient and kind. Much appreciated!

Josh and Jamie were very knowledgeable, kind, and helpful. They really helped me get through a tough time and I really appreciate their help.

The crew and the office were very helpful and polite during this process. They really helped us out during a bad experience. I highly recommend SERVPRO and would use them again.

The initial conversation were great and Josh and Brandon were great once onsite (same night). The dialogue and help was unparalleled from Josh throughout the whole process. Josh was helpful, prompt, clear, and provided open communication and was very informative through the whole process. Great job and I would highly recommend SERVPRO of South Nashville to my friends and family.

I could not have asked for a better experience for a difficult situation. Thank you SERVPRO of South Nashville!

Nikki Bivens was professional, courteous, and very efficient, and prompt. We will very pleased with Nikki

Nikki and Mr. James are extremely efficient and very professional

SERVPRO saved us during a water leak on 4th of July. They came out on a holiday and reversed the damage that was done to our home. They were very prompt, courteous, and knowledgeable about our water leak and damage. They checked our home daily until the water was gone.  Nikki was fabulous and made us feel at ease during this difficult situation. I highly recommend SERVPRO and we will use them in the future if needed.

High winds did a ton of damage, but your staff was on site within hours to board up windows and begin repairs. Quick response at a time when I really needed it to protect my tenants.

The mold we found in the nursery closet was scary but your team was so kind and fast that we are relaxing and moving on. Thanks SERVPRO of South Nashville.

So frustrated with the smoky smell after a small fire in our kitchen. Nothing we did got rid of the smell but SERVPRO to the rescue! Smell gone -- don’t know how you did it, but I am recommending you from now on.

The storm blew out all the windows on the west side of the building. I was ready to move my tenants but SERVPRO of South Nashville so quickly secured the scene that everyone remained on site. Grateful that my insurance company recommended you.

SERVPRO was excellent, helpful and kind in a very stressful situation.I am a Realtor and  I have recommended them to my clients several times but this was the first time I had to use them for my own home. I would use them again and will continue to recommend them!

Professional,courteous service. We felt very confident that they were doing a good job.  Nikki is an exceptional young woman who is friendly but extremely professional, knowledgeable. She explained everything so completely. She made this frustrating experience very manageable and satisfying.

Employee is amazing to work with. Explained everything very well.

SERVPRO were excellent, great communication, always on time, and a great result. Would recommend to anyone.

Great job, very professional!

Great , clean job , very professional, very knowledgeable, very friendly!!!

Thanks, Skip M

Serve Pro, did a great job. They where very professional, and knowledgeable about my water situation. I would recommend them to anybody with water damage.

It's hard to prepare for a storm or what happens if your house gets hit bad. Ours did and we didn't think it could possibly be fixed as quick as it was, but SERVPRO got it done. They truly did a wonderful job.

After the small fire in our living room we thought everything would be fine, but days after I noticed a horrible smoke smell. Thankfully SERVPRO was able to get rid of that and our home smells great again.

If you've got something that needs to be fixed in your office building like I did, don't hesitate to call SERVPRO. They know what they're doing, are complete professionals, and the service is excellent.

I tried bleach, cleaners, and the mold just came back stronger. Apparently none of those things work, but calling SERVPRO is what finally did. They did such a fabulous job, there's not a trace of mold damage left in our house.

Ever had a big tree branch come crashing through your window? We did after a major storm, and it brought a lot of mess with it. But none of that was too tough for SERVPRO, they did an excellent job with the repairs.

I hope we never have another fire again, but if we do the first thing I'll do is call SERVPRO of South Nashville for help. The service is fantastic and they do a great job.

I almost started to panic after seeing mold in our house, but we called SERVPRO and they made sure everything was taken care of. Mold is serious business, and I recommend SERVPRO of South Nashville to anyone who needs to get rid of mold damage in their home.

Our home wasn't as damaged as the others in our neighborhood after a huge storm had passed, but the flooding was pretty serious. I'm so glad that SERVPRO was able to get the water out before it caused even more problems, and the service is really quick too.

I came to my shop one morning to find that a piece of equipment had leaked water everywhere, so I called SERVPRO to fix the damage. They were quick, did a great job, and the cost was definitely reasonable.

I didn't know soot would be such a huge problem after the small fire in my house, and it was driving me crazy. I'm glad I called SERVPRO, because since they finished their cleanup I haven't seen another speck of soot.

The last thing you want to do is shell out money for repairs after a storm, but don't try to go all DIY like I did. Had I called SERVPRO first, my house would've been repaired much, much sooner. Great company, and I appreciate their help.

They should put the crew chief Jeremy Cole in charge of restoration. He has shown a love and a caring for the work he does. He not only represented himself as a man of working with a spirit of excellence unto God but for your company also.

Nikki and Clayton and Eunice did a fantastic job and respected my home!

Thanks for drying our floors! Would call them again if we need it ! Awesome service and Awesome staff!!

The staff at SERVPRO were very professional and always helpful in everything that they did. What a great experience for feeling so helpless before they arrived.

Chris was phenomenal. He was very polite and respectful as well as great as what he does. I wouldn’t have wanted anyone else to do the work. Thank you.

The job crew was great! They were very attentive to my concerns. No extra damage to my walls or floor.

Gabe did a great job with communication and follow-up throughout the entire job, especially considering the number of incidents around Nashville at the same time. Very professional!

Mike and Mike were great. I really appreciate the extra time to explain the process. They were very good!

Team members Rick and Eunice were fantastic. Excellent job! Thank you all so much for all your hard work!

I've used SERVPRO before and called your company back. Thanks!

Doug Gee was great to work with. Excellent, very pleased!

Great team of people to work with!

Seth and Rich were great! Very good job!

Outstanding Service. I can always count on Jim Savage and the SERVPRO team!

SERVPRO of South Nashville did a great job. I am VERY pleased with the great service I received from SERVPRO.

SERVPRO of South Nashville was Professional, courteous, and had friendly technicians. You surpassed my expectations in getting my water damaged house fixed after the big storm tried to wipe us out. I am so thankful to have SERVPRO in our city.

When my company worked with SERVPRO on a large, commercial joint project it was an eye opening experience of how a true professional should be on the job! Your team is a shining example of what a company should be, thanks for your help!

The SERVPRO staff was very courteous and polite. I will definitely use them again if needed. Great team!

Everything was great. The SERVPRO team was knowledgeable and did a great job cleaning up my mold damage. Brenda is a great boss here - She's Great!

I wasn't present for questions pertaining to onsite crew or process, but have received no further complaints or concerns from tenants or customers regarding the affected area.

Job well done! Very knowledgeable and professional.

Eunice and Rodeick were extremely nice and hard working. My employees were still working when they arrived, and waited for me to give them the okay to start. They did a fantastic job at working around my employees while not sacrificing their quality of work. You are lucky to have them on your staff, because I would take them in a heartbeat, and my company has one of the highest standards for personable, professional, courteous hard working employees.