Our “Restore First” Mentality Can Help You | SERVPRO® of South Nashville

6/6/2019 (Permalink)

We are well known for coming to your aid quickly when disaster strikes, but there is another reason why we should be one of your first calls if the worst should occur.

When it comes to helping you with your property damage, our technicians have a “restore first” mentality, using specialized equipment and cleaning techniques. This mentality helps to reduce those life interruptions caused by the disaster and helps get your home or business back to pre-disaster condition.

Restoring Your Home Post-Disaster

Knowing what to do after a fire has damaged your property is stressful, but that’s where we come in. Once you contact us, our team will spring into action.

Fire damage is different for every event, and while our highly trained team works to develop a unique solution that is tailored to your needs, the general process remains the same.

Here are the steps that are included in our process:

1. Emergency contact. When you call us, we will ask you a series of questions regarding the fire damage. By doing this, it ensures we dispatch our team with the appropriate equipment and resources.

2. Inspection and fire damage assessment. When our team arrives on the scene, you will see them inspect and test adjoining rooms of the property to determine the extent of fire, smoke and soot damage. This helps us determine the right plan of action moving forward.

3. Immediate board-up and roof-tarp service. Fire damage can compromise windows, walls and roofs, so a priority will be to make sure that your property is secure and protected from further damage by boarding up missing windows and walls and placing a tarp on damaged roofs.

4. Water removal and drying (if water damage is present). Since water damage from firefighting efforts often accompanies fire damage, we’ll begin the removal process right away. Dehumidifiers and air movers are brought in to remove the remaining water and finish up the drying process.

5. Removal of smoke and soot from all surfaces. We have specialized equipment and techniques that are used to remove smoke and soot from ceilings, walls and other surfaces.

6. Cleaning and sanitizing. We will clean restorable items and structures whenever possible. They will not only be cleaned, but industrial air scrubbers and fogging equipment are used to help remove odors.

7. Restoration. Our final step in the restoration process is getting your property back to pre-fire condition. Restoration includes minor repairs like replacing drywall, painting and installing new carpet, or it could also call for major repairs like reconstruction of damaged areas.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of South Nashville is available for emergency cleanup and restoration services 24 hours a day, seven days a week.